Terms of service

Terms of Service

Overview These Terms of Service govern your use of vellapaw.com and any purchases made through our store. By accessing or using our site, you agree to these terms.

Products All products are subject to availability. We reserve the right to discontinue any product at any time. Prices are subject to change without notice.

Orders & Payment By placing an order, you confirm that the payment information provided is accurate. We reserve the right to cancel any order due to pricing errors, suspected fraud, or product unavailability. You will be notified and fully refunded in such cases.

Shipping Please refer to our Shipping Policy for details on delivery times and costs.

Returns & Refunds Please refer to our Return & Refund Policy for details.

Intellectual Property All content on this site, including images, text, and logos, is the property of VellaPaw and may not be reproduced without written permission.

Limitation of Liability VellaPaw is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Governing Law These terms are governed by the laws of Hong Kong SAR.

Contact For any questions, please contact us at support@vellapaw.com.